Votre panier est vide
Besoin d'inspiration ?
Rendez-vous dans le programme en ligne du GrandPalais
FAQ
Any questions? You’re in the right place. For any inquiries related to a purchase or online order, please refer to our Ticketing FAQ.
Any
Yes, the Grand Palais is accessible to visitors with disabilities. The entrance to the Nave is equipped with accessible ramps. At Square Jean Perrin, the main entrance offers step-free access, followed by two elevators for visitors with reduced mobility. All public areas are also accessible. Wheelchairs are available on request. Additionally, adapted services are provided for visually and hearing-impaired visitors.
A tactile guiding path is available to help visually impaired visitors with white canes reach the entrances of the monument. Inside, an audio guidance system called Evelity takes over to assist visitors; it can be downloaded for free on Android and iOS. For certain exhibitions, an audio guide with audio description is available free of charge. We also offer visit formats specifically adapted for visually impaired visitors.
Yes, sound terminals are available outside to guide visitors. Inside, the auditoriums, reception desks, and sales points are equipped with induction loops. An induction loop is also available for the audio guides.
The Grand Palais is equipped with elevators, wheelchairs, and walking sticks with seats, available on request or for self-service.
Yes, dedicated parking spaces are available on Cours la Reine. Drop-off points are also located near the entrances. To access the Square Jean Perrin drop-off area by car, an intercom is available at the entrance of Avenue Eisenhower, which is now pedestrianized, so you can call to allow the bollards to be lowered.
Taxi stands are located on Avenue Churchill, right next to the Grand Palais.
Yes, some discounts and free admissions are available. Please check our events for more details.
For any rental inquiries, please email us at this address. To better assist you, feel free to provide details about your project (type of event, number of participants, preferred dates, etc.).
The Nave of the Grand Palais is not available for private events such as weddings.
Many spaces of various sizes are available for private events at the Grand Palais: auditoriums seating 90 to 250 people, galleries from 450 to 1,200 m², and the Grand Palais Nave, which covers 16,900 m² including balconies.
The Grand Palais is located in the heart of Paris, just steps from the Champs-Élysées. The main entrance is at Square Jean Perrin, 17 Avenue du Général Eisenhower, 75008 Paris, where you will find the welcome hall. The Nave entrance is at 7 Avenue Winston Churchill.
The Grand Palais is easily accessible by various means of transport:
Metro: lines 1, 9, 13 – stations Champs-Élysées-Clemenceau / Franklin D. Roosevelt
Bus: lines 28, 42, 52, 72, 73, 80, 83, and 93 – station Invalides;
Vélib’ bike stations nearby
RER: line C – station Invalides
See all transportation options
Several parking lots are available near the Grand Palais, including spaces reserved for people with reduced mobility and coaches. Learn more
The main entrance to the Grand Palais is located at Square Jean Perrin, 17 avenue du Général Eisenhower, 75008 Paris, where you will find the reception hall. The entrance to the Nave is located at 7 avenue Winston Churchill.
The Grand Palais is open Tuesday to Sunday from 9:30 am to 8 pm, with late hours on Fridays until 10:30 pm.
It is closed on Mondays, as well as December 25, May 1, and July 14, with early closures at 6 pm on December 24 and 31.
Our GrandPalaisRmn exhibition spaces (excluding events in the Nave) are open from 10 am to 7:30 pm, with late hours on Fridays until 10 pm. Hours may vary depending on events and current circumstances. Please check our program or the practical information page for the latest details. View the program
The Palais des enfants is open Tuesday to Friday from 9:30 am to 5 pm, and on weekends and school holidays in zone C from 9:30 am to 7 pm.
The quietest times are generally between 12 pm and 2 pm, as well as during the last time slots of the day. For a calmer experience, we recommend visiting during these hours.
Yes, a cloakroom with lockers is available on level -1, subject to availability and permitted items. There are three locker sizes to accommodate various needs: 30 x 50 x 49 cm 30 x 50 x 64 cm 30 x 50 x 98 cm Lockers comply with Vigipirate security standards and must be emptied before the venue closes. View the interactive map
The Grand Palais offers programming specially designed for families. Exhibitions at the Palais des enfants, games and interactive installations at the Salon Seine: find all our activities and events on our dedicated page. Learn more
Ticket prices vary depending on the exhibition and the visitor's age. To find out all the conditions for discounts and free admission depending on our events, please check the pricing details for each event directly in our online program or during your booking process.
Yes, several dining options are available, each offering a unique experience:
Réséda Café par Thierry Marx, located on the mezzanine above the main hall
Le Grand Café, accessible from 1 Place Clemenceau
A catering counter linked to Réséda Café is also available in the Salon Seine for a quick gourmet break
View the interactive map
Yes, all our restroom facilities are equipped with changing tables.
Yes, booking is mandatory and can be done online at professionnels.grandpalais.fr. Group visits are available for groups of 4 or more, including schools, leisure centers, professionals, social services, or people with disabilities. Select your group type, choose an available time slot, and complete your booking in just a few clicks. View our dedicated FAQ
Strollers, laptops, and small bags are accepted at the cloakroom, but large suitcases are not permitted. For safety and comfort, bags larger than 42 x 30 x 20 cm are not allowed in exhibition spaces and must be checked in. The self-service lockers on level -1 are available in three sizes, depending on availability: 30 x 50 x 49 cm / 30 x 50 x 64 cm / 30 x 50 x 98 cm. All lockers must be emptied before the venue closes.
The self-service lockers are available free of charge, subject to availability, and can be accessed on level -1.
Certain items must be left at the cloakroom, including helmets, large bags, sharp objects, unfolded umbrellas, food, instruments, tripods... Electric batteries (bikes, scooters) must be deposited at the storage (Péristyle – Nave entrance) or cloakrooms (level -1 – Square Jean Perrin entrance). Small handbags carried by hand are allowed, as well as folded umbrellas inside clothing or handbags. Canes or umbrellas with tips are allowed for people with reduced mobility. The full list of prohibited items is in the visitor rules. View the visitor rules (in French)
The Grand Palais does not have a permanent collection. It exclusively hosts temporary exhibitions. However, several areas of the monument are open to the public year-round with free access. Learn more
Yes, walking sticks with seats are available for self-service, and wheelchairs can be borrowed from the welcome desk at Square Jean Perrin.
Depending on the exhibition, audioguides are available on site for €5, offered in several languages. You can also choose the digital audioguide available via the Grand Palais app, which can be downloaded before your visit at a special rate.
Yes, audioguides on site are offered in several foreign languages depending on the exhibition. The Grand Palais app is available in French and in English.
Traditional audioguides can be rented on site at the exhibition entrance or purchased online when you buy your ticket in advance on our website. The digital audioguide can be reserved and downloaded online through the Grand Palais app. Download the app for free from the Apple Store or Google Play
Yes, the onsite audioguide is available for €5. A digital audioguide via the Grand Palais app is also offered at a discounted rate.
Yes, the Grand Palais app allows you to explore the monument and its exhibitions through free guided tours available in French and English. It also offers a paid audioguide that you can download before your visit. Download the app for free on the Apple Store or Google Play.
Yes, several dining options are available:
Réséda Café par Thierry Marx – located on the mezzanine above the welcome hall
Le Grand Café – accessible from outside at 1 Place Clemenceau
A catering counter linked to Réséda Café is also available in the Salon Seine for a tasty break
View the interactive map
The Palais de la découverte shares its entrance with the Grand Palais, located at Square Jean Perrin, 17 avenue Eisenhower, 75008 Paris.
Metro: lines 1, 9, 13 – stations Franklin D. Roosevelt / Champs-Élysées-Clemenceau
Bus: lines 28, 42, 52, 72, 73, 80, 83, 93
For any inquiries related to your customer account or ticketing, please contact our customer service directly. For any other requests, please fill out this form and clearly specify the subject of your inquiry using the dropdown menu, so it can be forwarded to the appropriate department.
No, the Palais des enfants is reserved for children aged 2 to 10 accompanied by an adult.
No, access to the Palais des enfants is reserved for children aged 2 to 10 accompanied by an adult, or up to 12 years old for children with disabilities and accompanied as needed. Adults must have a ticket. Children under 2 are admitted only if accompanying an eligible child.
The Palais des enfants is designed as an immersive and accessible experience for young visitors and their companions. Everything is set up to ensure you can fully enjoy your visit without any special preparation.
Please consult our Ticketing FAQ.
If you have issues with account creation, login (including password recovery), or online payment, our technical support is here to help:
Address: 27 rue Victor Hugo, 94200 Ivry-sur-Seine
Phone: +33 (0)1 87 66 59 27 (non-premium rate)
Hours: Monday to Friday, 9 AM to 6 PM
Strollers are allowed in all publicly accessible areas. Baby carriers may be available free of charge depending on availability at the cloakroom on level -1, where there is also stroller storage. Feel free to ask on site for any specific needs. View the interactive map
Yes, the cloakroom area offers self-service lockers in three sizes: 30x50x49 cm, 30x50x64 cm, and 30x50x98 cm. In compliance with Vigipirate security measures, storing suitcases larger than these dimensions is not permitted.
On average, a temporary exhibition lasts about 4 months. Exhibitions at the Palais des Enfants can last up to 2 years.
A visit to a temporary exhibition usually lasts between 1 and 2 hours. The duration may vary depending on the event or exhibition.
Plan for at least 1.5 hours on site, or longer if you'd like to enjoy the free-access areas, cloakroom, audioguides, shops, or restaurants.
If you lose an item during your visit, please file a report online on our dedicated Troov page. You can also contact the lost and found desk at the cloakrooms. Your report will be forwarded to our lost and found service, which will contact you if the item is found.
Yes, several areas of the Grand Palais are free to access year-round, including the Salon Seine, the Rotonde of the Palais de la Découverte, restaurants, shops, and bookstores.
Yes, guided tours are offered to explore the history, architecture, and transformations of the Grand Palais. These tours are available year-round for adults (1h30) and families with children aged 7 and up (1h).
Yes, family discovery tours of the monument are available year-round. These 1-hour tours are specially designed for families with children aged 7 and up. They are displayed in French. View the event page
Yes, free Wi-Fi is available for all visitors within the Grand Palais.
To discover the GrandPalais Pass, GrandPalais+ and all our subscription plans, please visit our dedicated page. For more info, consult our Ticketing FAQ.
The Histoires d’art program invites you to discover art and its history, whatever your level of knowledge or interests. It features presentations by passionate art historians from the GrandPalaisRmn, including:
- Art history lectures at the Grand Palais
- Online art history lectures Guided tours facing artworks at the Louvre Museum
- Walking tours tracing artists’ footsteps
- Lectures followed by creative workshops at the Grand Palais
Please note that all the lectures are in French.
View the program
The themes of lectures and tours change each season and include:
- General art history, from prehistory until nowadays
- Fundamentals of art history
- Major themes in art
- Artists and their works
- Curators’ favorites
Please note that all the lectures are in French. View the program
To attend an online lecture (or video conference) smoothly, please ensure you have a stable internet connection and a compatible computer, tablet, or smartphone. We recommend testing your setup using this connection link.
After purchasing, you will receive an access link to the lecture. This same link grants access to the replay.
Replays of online lectures are available for 4 weeks following the live broadcast.
Yes, several discounted “packs” are available with 6 or 21 lectures/tours to customize according to your interests: online lectures, Louvre tours, mixed programs, or art history discovery.
Yes, a package including 3 lectures and 3 tours allows you to choose lectures and tours facing artworks at the Louvre.
The exact address is on your ticket. Here are some useful landmarks:
- Grand Palais Auditorium: main entrance, 17 avenue du Général Eisenhower, Paris 8th
- Louvre Museum: group reception (level -2)
- Collège de France: 11 place Marcelin-Berthelot, Paris 5th
- Walking tour “In the footsteps of women artists in Montparnasse": Vavin metro exit, in front of 108 boulevard de Montparnasse, Paris 6th
- Walking tour “In the footsteps of Balzac”: in front of Galerie Véro Dodat entrance, 2 rue du Bouloi, Paris 1st
- GrandPalaisRmn art workshops: 1 impasse du pilier, 93210 Saint-Denis
Our online lectures are offered in two formats:
- Live-streamed conferences (onsite and online), broadcast in real-time from a physical venue, often including interactive exchanges.
- Pre-recorded lectures, available exclusively on replay without any live interaction.
All live-streamed lectures (both onsite and online) remain available to watch on replay for 4 weeks after the live broadcast and are displayed in French.
