Newsletters, especially those for Sesame subscribers, have also proven to be com- mercially effective in driving sales of Histoires d Art courses, now available on- line, or products and publications sold on the Boutiques de Musées site, especially during the Christmas season. Finally, questionnaires were sent out to us- ers at the end of the first lockdown to as- sess satisfaction among newsletter recip- ients as regards the pace and content of the newsletters and to better understand user expectations. The answers confirmed their interest in the content offered in con- nection with both past and forthcoming exhibitions: A big thank you to the Grand Palais for allowing us to escape the lockdown by discovering the splendid works (in the broadest sense) and exhibitions that we unfortunately could not visit at the Grand Palais.
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